Kaneyamaen

The presentation and size of the building was oustounding. It was less of a hotel and more of a compound. There were many beautiful facilities throughout. The room was very comfortable and the view was beautiful. The food was top notch and it was obvious the quality was very high.

Everything in this hotel is top notch. Amazing displays of flowers & and interior. I love the garden and the tea house where you could enjoy a complimentary matcha and some sweets. Dinner was great. We dined in a private room and enjoyed it a lot. The Taiko performance and bingo game was a lot of fun too. We closed our day with one or two glasses of wine in the lounge and enjoyed a quality time there. Please make sure to visit the outdoor onsen at the top floor-- in a good weather, Mt. Fuji will impress you with a breathtaking view.

Absolutely worth the rate. At least one night stay is a must and reinvigorating. Book a room with a private open air bath you won’t regret spending the extra money. Every bit of service provided and you get additional access to wine bar and lounge no additional charge for any beverages/snacks in those areas.

The staff was super friendly, helped us with our luggage to our room, showed us the way to the dining hall, and welcomed and served us so well during our stay. Our room was sooo amazing! We ordered the one with a private onsen, and we did not regret it! The view and the onsen were super worth it. You could see Mount Fuji straight from the sofa corner window, and I recommend waking up for sunrise to see the spectacular morning sun on the mountain! They have everything you need in the hotel, and the complementary drinks are so good too! Not like the usual. After dinner time there is a drum show from really muscular men, then a bingo show (with prizes), and after you could get to the lounge area and hear some live piano music. One of the lounge areas also provides free machine drinks, like beer! There is an open public bath downstairs (so big), massage (didn't try), and kimono rentals. At the rooftop, there is another public bath, but it may vary when and which gender it is available for. But it's REALLY recommended to try/see this, so special front view of the mountain. The garden outside is nice too, you could try the footbath area if you want. Breakfast was great, with many dishes to choose from and super service. The staff are so cute and friendly. One of them started a conversation and even gave us some recommendations, we appreciate that! Not the best with English but we all try to understand each other. They provided free bus rides to the nearest train station and other places for their customers on their way home.

Absolutely phenomenal stay. We booked the Sanri room with two twin beds and an outdoor private onsen with a view of Mt. Fuji. The room was massive, especially for Japan hotel standards. The public onsen in the top floor was spectacular. The ryokan is actually quite big, which was a surprise to us when checking in. However, the kaiseki dinner and staff were extremely personalized, so it felt more intimate and private. Most ryokans don't really have much to do after dinner, so it was a nice surprise to have a taiko show and then a piano concert offered to guests from 8:30-10:00 pm.